1. Introduction
Diabolo BV (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website.
Contact Information
Diabolo BV
Schaessestraat 15 A / 004
9070 Destelbergen, Belgium
VAT: BE0479945805
Phone: +32 (0)92521983
Email: [email protected]
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Data We Collect
We collect and process the following personal data:
• Contact Form Submissions: When you fill out our contact form, we collect your name, email address, and phone number to respond to your inquiry.
• Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address to send you updates, promotions, and news.
3. Purpose of Data Collection
We use your personal data for the following purposes:
• To respond to inquiries and provide customer support.
• To send newsletters and promotional communications if you have opted in.
• To improve our website and services.
4. Legal Basis for Processing
We process your personal data based on:
• Consent: By submitting a contact form or subscribing to our newsletter, you consent to the processing of your data for the specified purposes.
• Legitimate Interest: To respond to inquiries and improve our services.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:
• Contact form data: Retained for up to one year after the inquiry is resolved.
• Newsletter subscription data: Retained until you unsubscribe or request deletion.
6. Data Sharing
We do not sell, rent, or share your personal data with third parties, except:
• When required by law or legal processes.
• When necessary for technical services (e.g., email marketing platforms for newsletters).
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the following rights under applicable data protection laws:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Withdrawal of Consent: Withdraw your consent at any time for data processed based on consent.
• Objection: Object to the processing of your personal data for specific purposes.
To exercise these rights, please contact us at [email protected].
9. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +32 (0)92521983